Wheelchair FAQ

What does "wheelchair accessible" mean?

What are the differences between wet and gel batteries for use in my electric wheelchair?

Can you suggest air travel tips for wheelchair users?


What does "wheelchair accessible" mean?

If a building is "wheelchair accessible," it means that it is constructed to allow a person using a wheelchair to move around without being obstructed, and with access to all the features of that building including its bathrooms and multiple levels.

What are the differences between wet and gel batteries for use in my electric wheelchair?

Wet batteries will require you to add distilled water about once every two months. Wet batteries can be damaged permanently if the water level falls below the level of the battery plates. Adding water is quite difficult for the wheelchair user because wet batteries are heavy and difficult to reach, so it usually requires the help of a second person. Gel batteries don't require water, so they eliminate corrosion. The main disadvantage of gel batteries is that they usually cost more and have about 10 to 20% less capacity than wet batteries do.

Can you suggest air travel tips for wheelchair users?

When booking your flight:

  • Use a travel agent who is experienced with planning trips for travelers with disabilities.
  • Make your reservation far in advance.
  • If possible, choose an airline with planes that have 30 seats or more - larger planes offer more accessibility.
  • Pick a flight with no changeovers.
  • Call ahead to alert the reservation clerk that you will be traveling with a wheelchair.
  • Arrange for boarding assistance or an aisle chair to get to your seat.
  • If you can't walk, request an aisle chair during your flight for bathroom use.

Prior to leaving for the airport:

  • Confirm your requests 48 hours prior to departure.
  • Attach name/address/phone tags to all equipment.
  • Tape instructions to checked equipment (for example: how to properly disconnect batteries).

Arrive at the airport:

  • At least an hour in advance so you can store your fold-up wheelchair on-board. (There is usually room for one wheelchair on a first-come basis).
  • When possible, use gel batteries, as wet batteries must be removed and stored in a separate sealed container.