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  • Holidays for wheelchair users

    Would like to know more about holidays for disabled wheelchair users – tours by coach in accessible coach.

     

    Nuala

    Ireland 

     

    Answer:

     

    The internet has made this kind of information much more accessible (we’re so funny). Check out sites like: assistireland.ie, worldonwheelz.com, access-able.com, globalaccessnews.com. And winning the irreverent web-site name award: gimponthego.com.

     

  • Beach Wheelchair

    We are looking for a wheelchair that would be able to go on the beach, possibly powered? My daughter suffered a spinal cord injury and will be going to the New Jersey shore after her prom in June. Would love for her to have some independence.

    Debbie

     

    Answer:

     

    The good news, Debbie, is that there are lots of products on the market, including motorized options. Plug beach wheelchair into Google and you’ll come up with lots of choices. Just as an example, the Seeker II has FDA approval and a “best new product” accolade (albeit from 2002). But there are tons to choose from, so log on, read the online brochures and talk to the manufacturers. Ask them why their product is superior to others and make sure they have a good warranty.

  • Airline Type Wheelchair

    Question: I am looking for a very narrow wheelchair to get someone into the bathroom and back out. I was thinking of the type that the airlines use to bring a handicapped person up a plane aisle. I called a couple of airlines but they have no idea who can answer this question. Snowbird

     

    Answer: Columbia Medical offers a few airline-style chairs, including the AisleMaster, TravelAide and TransportMate. Other transport chairs - the Comfort Orthopedic or the Convaid Compax, for example - are not as narrow as wheelchairs specially designed for airplane aisles, but they tend to be lightweight. And, unless you get a heavy duty model, they may be narrower than a standard chair.

  • Airline Abuse

    Question:

    My sister is in an electric wheelchair. She was thinking of taking a trip, but she’s worried that if she goes on a plane they might disassemble the battery on her wheelchair and mess the chair up. Do you know what the general treatment is of wheelchairs on airplanes?

    Answer:

    Rules for wheelchair transport on aircraft may differ according to the country your sister is traveling to and the airline she is traveling with. However I did find some useful information from the United States of America Department of Transportation (DOT) Air Carrier Access Regulations, which state that airlines must transport battery-powered wheelchairs, except when cargo space doesn’t allow.

    Depending on if your sister’s wheelchair runs on a spillable or non-spillable battery, the following rules apply:

    For wheelchairs with spillable batteries - the battery must be removed, however if it’s possible to load, store, secure, and unload the wheelchair in an upright position, the carrier may not detach the battery from the wheelchair. However, a wheelchair battery may never be drained according to DOT.

    For wheelchairs with non-spillable batteries – the battery shouldn’t be removed from the wheelchair before its stowed. However, if the battery is damaged or leaking or if the airline can’t determine if a battery is spillable or non-spillable, the battery may be removed.

    The following DOT rules are in place to protect your sister’s rights and her wheelchair:

  • Airlines must adhere to a passenger’s written instructions concerning the disassembly and assembly of their wheelchair.
  • When an assistive device is disassembled, the airline must return the device to the passenger in its original assembled condition.
  • An airline will provide double the liability (normally provided for passenger luggage) for an assistive device that is lost or damaged during a domestic flight.
  • Airlines can’t ask passengers with a disability to sign waivers of liability for damage to assistive devices.
  • Wheelchairs on Airplanes

    Question: My mother will be flying soon and will need a wheelchair - not only to get to the boarding ramp, but to be wheeled to her seat in the plane as well. We realize wheelchairs are provided for those who need assistance on the ramp, but what about in the plane itself? She does not have her own wheelchair and gets around the house with the assistance of a cane.

    Answer: Most airlines should be able to help you out with your mother's boarding needs. However, your mother doesn't have her own wheelchair, so make sure you or your travel agent gets hold of the airline directly to explain your situation. Airport regulations, wheelchair travel tips and wheelchair user's rights can be found on The Wheelchair Site's FAQ page under the question 'Can you suggest air travel tips for wheelchair users?' along with the article Airport Security: Know Your Rights - under our Wheelchair News section.

  • Insuring Wheelchairs

    Question: I am looking for a firm that will insure my wheelchair against damage etc. especially on airlines, as they tend to handle them roughly. ~Lisanne

    Answer: Travel insurance is important for disabled people when they go on holidays because most holiday insurance offered by travel companies will not cover damages that might occur to a wheelchair. If the insurance policy that is offered by your travel agent doesn't cover wheelchair damage, you should purchase additional or alternative insurance. Also, some travel insurance policies offered through travel companies have exclusion clauses that may affect disabled persons (often considered high risk).

    Remember that you do not have to buy your insurance policy from your travel agent. It is often cheaper to buy insurance from your bank or an independent company that offers greater coverage or you and your wheelchair at a better rate. Costs of travel insurance vary a great deal from company to company, so it's a good idea to shop around.

    For more information, 'Airport Security: Know Your Rights', an article featured in our Wheelchair News section.

  • Wheelchair Transport

    Question: Do you have any ideas for how to best transport a manual wheelchair in a regular sized car? When we go shopping the wheelchair takes up the entire trunk.

    Answer: I'm not really sure what type of wheelchair you have or what type of car you have or how many people are in it, etc. However, there are various folding wheelchairs available on the market. A lightweight folding wheelchair would be your best bet. Try and find a wheelchair that is as compact as possible. You obviously don't want to have to buy a new wheelchair, or car, so I can only suggest that you put the wheelchair in the trunk of the car and the groceries in the back seat, or vice versa. If you can't find a simple solution you may purchase a wheelchair carrying rack that attaches to your car's bumper. If you don't already own a folding wheelchair you should view them at a store that sells wheelchairs and hopefully one of these will be able to solve your problem. If you are going to buy one, make sure you don't buy a model purely for its size. The wheelchair should fulfill all of your needs and also be comfortable.

  • Travel Websites

    Question: Do you know of a website that has lists of hotels that are wheelchair accessible and are equipped with amenities for disabled travelers? ~Chris

    Answer: The Internet is a rich source of accessible travel websites and articles. The Wheelchair Site features a great article entitled 'Airport Security: Know Your Rights' in our wheelchair news section. Also check out the Wanago - A Guide to Wheelchair Accessible Travel (www.wanago.com).